What To Do If You Think You Smell Natural Gas?

October 26, 2023

What To Do If You Think You Smell Natural Gas?

Act fast. Get your family out and get a safe distance away.

For free emergency response service, available 24 hours a day, 7 days a week, call 911 and the emergency number of your local natural gas distribution system from a safe distance (like a neighbor's home).

In its pure state, natural gas is colorless and odorless. For your safety, natural gas utilities add an odorant to give natural gas its distinctive rotten egg smell.

Signs of a natural gas leak:

Sight - Damaged connections to natural gas appliances or vegetation that is dead or dying for no reason. Bubbling in water.
Sound - Hissing or whistling.
Smell - A distinctive rotten egg or sulfur-like odor.

If you suspect a natural gas leak:

Act quickly and remain calm.
Alert others within the area that there is a potential gas leak
Go outside or leave the area immediately.
Leave doors and windows open when you exit to ventilate the area.
Call 911 and the local gas utility’s 24-hour emergency number.
Never assume someone has already called.

Follow these safety precautions:

Do not use telephones of any type, including cordless, cell or landline in the affected area.
Do not turn on or off any battery-powered, rechargeable or electrical device, including phones, garage door openers, radios, TVs, computers or any device that could create a spark.
Turn off tractors, lawnmowers and vehicles if you can safely do so.
Do not turn appliances or lights on/off.
Do not unplug appliances
Do not smoke or use lighters or matches.
Do not use elevators
Do not start any vehicles or motors or move any vehicles or motors into the area.
If leaking natural gas is burning, call 911 - don't attempt to put the fire out yourself.
Don’t go back into the area until safety officials say it is OK

Tansley Associates is a full service odorant company supplying odorant, odorant equipment and odorant service and maintenance to customers throughout Canada and the United States.

If you have any odorant concerns or questions we would be pleased to talk to you.

Sales Manager - Kathleen Tansley

kathleent@tansleyaes.com Cell 403-710-4406

Main Number 403-569-8566

Toll Free 1-888-213-5838